Refund Policy

When you purchase goods from our Site (www.kylierossbooks.com hereafter known as the Site), the goods will be delivered through one of the following methods:

1. ​Digital goods are delivered instantly via an instant download button on the Site, or via an email from Kylie Ross Books to the email address you used at Checkout. If you do not see it, please check your Spam, or if using Gmail, check your Promotions tab.

Average shipping times depend on the shipping location and will be shown at checkout.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Please read our returns policy before ordering.

Deliveries to all EU countries

We ship to customers in EU countries. For all orders shipped to countries within the European Union (EU) with a total value under 150€ (excluding taxes and delivery), taxes and duties will be paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We make sure to follow all EU regulations and guidelines regarding taxes and duties, and we strive to make the checkout process as easy and transparent as possible